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Professional & Regulatory Information about Cushman & Wakefield

Introduction

The page outlines the information required under the Services Act 2010 (26th March) in respect of Cushman & Wakefield in Belgium.

The primary entities which deliver client services are:

Name 

Type of entity 

Registry 

Registration No 

Cushman & Wakefield V.O.F

General Partnership

Belgian Business Registry

0418.915.383

Cushman & Wakefield Winssinger Tie Leung SA

Cushman & Wakefield Winssinger Tie Leung SA

Belgian Business Registry

0417.371. 105

Cushman & Wakefield Consulting Brussels SA

Cushman & Wakefield Consulting Brussels SA

Belgian Business Registry

0471.041.403

Winssinger & Associés SA

Winssinger & Associés SA

Belgian Business Registry

0422.118.165

Cushman & Wakefield Facilities Management SPRL

Private Limited Liability Company

Belgian Business Registry

0888.058.754


Sometimes we use other Cushman & Wakefield group entities to provide services. Details can always be found on the engagement letter that is issued by us or, if a different form of contract is used, in that contract.

Our services are governed by written terms and conditions agreed with clients. These contracts are, unless otherwise provided for, governed by Belgian law and subject to the exclusive jurisdiction of the courts in Belgium.

Contact

The registered office for the primary Cushman & Wakefield entities in Belgium is Avenue des Arts 56 – 1000 Brussels.

We can be contacted rapidly using the “contact us” link, by telephoning our registered office on 01 53 76 92 92, or by e-mailing any of our people at firstname.surname@cushwake.com.

Professional & Other Registrations

Real estate agency work and the provision of certain financial products and services is regulated in Belgium. When providing these services, we follow (as appropriate) the rules, codes, and guidance as found in the Royal Institution of Chartered Surveyor’s Rules of Conduct (for firms). The details of our regulators and our register entries is set out below:

Name

Regulatory body 

Activities 

Registration No. 

Winssinger & Associés SA

Royal Institution of Chartered Surveyors

Professional activities

753271

Insurance & Finance

Cushman & Wakefield is required to hold professional indemnity insurance, and our insurers are Liberty Mutual Insurance Company and others who can be contacted via Aon Risk Solutions, 122 Leadenhall Street, London EC3V 4AN. The territorial coverage is worldwide.

We are registered for VAT and our registration number is:

Cushman & Wakefield V.O.F : BE 0418.915.383

Cushman & Wakefield Winssinger Tie Leung SA : BE 0417 371 105

Cushman & Wakefield Consulting Brussels SA : BE 0471 041 403

Winssinger & Associés SA : BE 0422 118 165 

Cushman & Wakefield Facilities Management SPRL: BE 0888 058 754

Complaints

Cushman & Wakefield in Belgium are committed to continuously improving the services provided to clients. To this end, the firms have developed a formal complaints procedure. To obtain a copy, email ‘Complaints.EMEA@cushwake.com’ or speak to your relationship contact at Cushman & Wakefield.

In the event you do have a complaint, we ask that you contact the Partner in Charge of your engagement first. If you feel that is not appropriate or the response of the Partner in Charge is inadequate, please contact:

Name

Ilse Nouwen

Title

Executive Assistant

Office

Avenue des Arts 56 – 1000 Brussels


If you are not satisfied with the outcome of how we have handled your complaint, you may be entitled to refer your complaint to one of the following:

Name

Relevant activities

Belgium

Contact number

Website

RICS Dispute Resolution Service (Winssinger & Associés SA)

Real estate expertise

+32/2/289.25.35

RICS

IPI (Institut Professionnel des agents immobiliers)

Real estate expertise

+32/2/505.38.50

IPI


The criteria for eligibility and the complaints’ investigation procedure can be found on the website of the relevant organisation